TROUBLE SHOOTING

Everyone responds to EMS differently. You should be able to know what the issue is straight away when a client identifies a problem. This is another reason why it is extremely important to do EMS on yourself as much as possible and pay around with a few techniques so you can feel what your clients are experiencing.

MACHINE DOES NOT WORK

Check that the power has not been unplugged from the wall.

CLIENT DOES NOT FEEL ANYTHING

1. Have you turned the master switch on? (The level)

2. Have you attached them properly to the machine?
   Sometimes we can forget to the plug the client in.

3. Are the straps properly tightened?
   If the straps on the vest or accessories are loose we can struggle to feel the electrodes perfectly.
   If i client complains about not feeling their legs mid workout turn the legs off and re tighten them.

4. Have any of the electrodes come off?
   Sometime we forget to connect the electrodes or one gets knocked off before we begin to start or even during the workout.

5. Can only feel it a little bit and the percentage is on max?
   - Is the client wearing a thicker undergarment? If a client doesn’t have a lot of sensation in their body (older people and people with a high pain tolerance) and is wearing a thick undergarment they may not feel the electrodes strongly.
   - Did you spray the suit and the client enough? You may been to take the suit off again and re spray the suit and the client.
   - Is the client wearing a bra or underwear? Remember, if the client has a sports bra with a lot of material on the back or if they are wearing underwear, the electrodes can struggle to connect with the muscles.
   - The suit is dying. There jackets only have so much of a life to them. Over time they will die. If you are doing everything right and the vest still isn’t working, try another vest on. Make sure you put that suit aside and tell Michael or Tiae.
   
   

DIAPHRAGM IS ACTIVATING AND “WINDING” THEM

If the client complains a about this sharp punching feeling in the top of their stomach towards their chest and ask you to turn the core down it is more then likely the upper back.

If clients have extremely tight thoracic they are more likely to have this issue.

1. Turn down the middle back – NOT ABS (but if it doesn’t help turn down the abs as well).

2. If they feel like they are being winded, teach them to breath properly. Do this by telling them to breathe out just as the pulse hits them or just before.

3. We recommend suggesting the client get a massage focused on their upper back when they experience this feeling. If it doesn’t go away after a few sessions then encourage them to get more massages or show them how to use a trigger massage ball.

4. If you know your client is sensitive to this happening to them make sure you are quick to turn the upper back down before you ask them to lay on their backs for any core exercises.

   
   

IF SOMEONE IS IN UNEXPECTED TROUBLE

Everyone responds differently to exercises; some clients can feel nauseous or faint if they have not exercised for a long time, had little sleep, dehydrated, fasting or are nervous about the sensation.

Most negative reactions will come from the metabolism setting because it involuntarily increases you’re heart rate.

If you can see they are going pale or don’t look good press the big button, lay them down if they are faint and sit them down if they need to catch their breath. Loosen up the vest straps so they can breath and offer them water.
Keep them talking and try and keep their mind off their fainting feeling. This should stop them from fulling passing out.

If the client is having minor difficulties like they went too hard too fast and are out of breath you can just quickly turn down the Master Switch, this allows you to turn it back up without having to recalibrate.
You may even find just turning down the upper back, core and chest should do the trick.

Injuries / precausions

⚫ Shoulder injury: If someone has a shoulder injury with a lot of scar tissue they may find the metabolism setting to be quite pain full. You may need to turn the arms, upper back and lats down.

⚫ Hip Injury: If someone has little to no cartilage in their hips, the strength setting may cause them to feel a sharp sensation inside their hip joint when on a high level, or even when moving their hip into different positions. If they continue to feel a sharp pain, just turn the legs and glutes back and ask the client if they are more comfortable.

⚫ Scars: If they have a scar where the electrode pads are places it might feel tender on the scar because the scar tissue is sill fresh, just turn it down.

⚫ Neck injury: Make sure they have a pillow when laying on their back.

⚫ Back injury: Avoid bending, picking up hanging heavy and core exercise that strain their back.

⚫ Stitches: Electrodes can not be places over any cuts or stitches.

⚫ Be smart: You will come across clients with a catalog of injuries. If you can’t remember their medical history, do not hesitate to ask them and always work around the injury. Remember, we DO NOT injure clients.

⚫ Sensitive skin: If you have sensitive skin you may be left with red marking for up to 24 hours after the session this is completely normal.

⚫ High Pain threshold: You will come across clients who can go max on their first go because of their high pain threshold. For first time clients it is particularly important to not push them beyond 80% of their pain threshold on their first go.